Welcome to GATHEROUND. These Terms of Service ("Terms") govern your access to and use of the GATHEROUND platform, including our website, applications, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.
GATHEROUND is a catering management platform designed to help catering businesses manage their operations, from event planning and kitchen production to front-of-house coordination, staff scheduling, and financial management. The platform is operated by Gatheround LLC ("Gatheround," "we," "us," or "our"), a company based in Atlanta, Georgia.
Our platform consists of five integrated modules: GATHER (event and sales management), PREP (kitchen operations), SERVE (front-of-house and event execution), STAFF (team management), and BOOKS (financial operations). Together, these modules provide a comprehensive toolkit for catering professionals.
GATHEROUND is designed for use by catering companies, event planning businesses, food service operations, and related hospitality professionals ("Operators"). By creating an Operator account, you represent that you are authorized to act on behalf of your organization and that you are at least 18 years of age.
Operators may invite their clients to access certain portions of the platform through a client portal ("Client Access"). Clients who access the platform do so subject to these Terms and any additional terms provided by their Operator.
To use the Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately if you become aware of any unauthorized access to or use of your account. We are not liable for any loss arising from unauthorized use of your account credentials.
You may close your account at any time by contacting us. We reserve the right to suspend or terminate your account if you violate these Terms or if your account has been inactive for an extended period. Upon termination, your right to use the Services ceases immediately.
You may use the Services for your lawful business purposes in accordance with these Terms. You agree to comply with all applicable laws and regulations in your use of the Services.
You may not:
You retain ownership of all data, content, and materials you upload or input into the Services ("Your Content"). By using the Services, you grant us a limited, non-exclusive license to use, process, and display Your Content solely as necessary to provide the Services to you. We do not claim ownership of Your Content and will not use it for purposes unrelated to providing the Services.
Access to the Services requires a paid subscription. Subscription fees, billing frequency, and plan details are described on our pricing page and in your subscription agreement. We reserve the right to change our pricing with 30 days' advance notice.
Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Your payment method will be charged automatically at the start of each billing period unless you cancel before the renewal date.
Subscription fees are generally non-refundable. If you believe you are entitled to a refund due to a billing error or service issue, please contact us and we will review your request on a case-by-case basis.
You are responsible for all applicable taxes associated with your use of the Services. Subscription fees do not include taxes unless explicitly stated.
Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that you have read and understood our Privacy Policy.
The Services, including all software, design, text, graphics, logos, and other materials (excluding Your Content), are owned by Gatheround LLC and are protected by copyright, trademark, and other intellectual property laws. The GATHEROUND name, logo, and related marks are trademarks of Gatheround LLC.
You may not use our trademarks or branding without our prior written consent. Nothing in these Terms grants you any right, title, or interest in or to the Services or our intellectual property, except for the limited right to use the Services as described herein.
The Services may integrate with or contain links to third-party services, including payment processors, communication tools, and analytics providers. We are not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We do not guarantee that the Services will meet your specific requirements or that any defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GATHEROUND LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
Our total liability for all claims arising under these Terms shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Gatheround LLC and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of a third party.
These Terms are governed by the laws of the State of Georgia, without regard to its conflict of laws provisions.
Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration administered in Atlanta, Georgia, in accordance with the rules of the American Arbitration Association.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We may update these Terms from time to time. When we make material changes, we will notify you by posting the updated Terms on this page and updating the "Effective Date" at the top. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.
We encourage you to review these Terms periodically to stay informed about your rights and obligations.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gatheround LLC regarding the Services and supersede any prior agreements. You may not assign or transfer your rights under these Terms without our prior written consent.
If you have questions about these Terms, please contact us:
Gatheround LLC
Atlanta, Georgia
Email: hello@gatheround.io
One more thing: the world works better when people are kind to each other. We built this platform for people who feed people — and there's something quietly beautiful about that. Be good to your clients, your staff, and your vendors. It matters more than the software.